Infinite Solutions was founded in 2004 by three experienced SAP consultants. The initial scope was limited to developments for the SAP Portal, but we rapidly outgrew this stage and extended our core business to the whole of the SAP NetWeaver platform. As a result, in less than two years we became SAP NetWeaver Solution Partner. From the start we were primarily technically oriented, although we also very rapidly provided functional consultancy in the main SAP modules, such as SD, MM, FI, CO, CRM and BW.
Today Infinite Solutions has an extensive experience in different industries and remains a technical reference in the utility market, with customer such as Electrabel, ORES and SWDE. Most noteworthy is our long term relationship with Electrabel where, for more than 8 years, we delivered high quality services. In particular, our Enhanced Service Management (ESM) model has been and is still used by different support teams there.
In parallel, we also became MS.NET and Java Solution provider, especially for integrating .NET and Java applications with SAP, which is one of our strong capabilities. Our Java and .NET experts have worked at Fluxys, SNCB, ING, Delhaize Group, Elia, Fortis Lease, Telecom Denmark, TDK, …
In 2012 we decided to join SAP's effort to deploy their Rapid Deployment Solutions (RDS). In view of our long experience with SAP BC, we first set our emphasis on the SAP HANA RDS, mainly in conjunction with BI (BW and BO), in order to foster the adoption of the "In-Memory Processing" technology.
Much of the success of your company depends on the quality and performance of your processes which in turn depends more and more on your IT system. Your business departments always demands more performance from your internal applications and more differentiating values from your customer-oriented applications, coupled with ever shrinking resources. Since we are totally dedicated to your success, our mission is to help you meet this constant challenge, while keeping the goals of Business and IT perfectly aligned.
In the present hard times there is a relentless pressure to cut costs. Meanwhile, applications become increasingly complex and hence more difficult to develop and maintain, requiring ever better trained people. We will help you find the optimal balance between cost reduction and quality.
Infinite Solutions does not follow blindly the models of the larger consultancy companies. We are able to break the rules of the trade in order to provide our customers with the best original solutions adapted to their needs, taking all aspects into account. For example, we will not use the "vendor lock-in" mechanism to render you dependent on us. By describing our services fully and organizing transparent procedures, we leave you in control and allow you to eventually switch to another team (internal or external), should you feel the need to do so. It is a measure of the confidence that we have in the quality of our service level that we do not fear to propose this approach.
Our idea is that you should keep full mastery of your evolution and destiny, by becoming less, not more, dependent on vendors. You should become as agile as possible, always able to choose among several competitors, or several options, without undue difficulty. Finally, we want to insure that the technical and business knowledge remains inside your organisation.
When we win a new customer, our objective is to forge a genuine partnership with him and establish a long and trusting relationship. This means that we will do the utmost to stick to our commitments, contractual engagements and quality of the service level, even if that results sometimes in reduced profits. We are strongly convinced that quality and honesty will pay in the long run.
Optimise processes and performance through the use of technologies
In many companies, most of the "easy" gains have been obtained through continuous business optimization in the last decades. We believe that the next gains can only be achieved through innovative and appropriate technologies and service organisations. With our team of SAP experts, we will help you implement the latest ground-breaking technologies from SAP, those that will enable you to constantly outperform the competition, and to get the most of your SAP investment. Our other teams of service-oriented collaborators will then streamline your operations of Maintenance, Change Management, SAP BC Support, etc…supported by our Enhanced Service Management
This does not mean that we are pushing the latest fads blindly. We take our responsibilities as consultants very seriously and we will recommend only those solutions that will show a proven ROI, based on your technical and business orientation, and technical maturity. All this will be performed in close collaboration with your teams, respecting your development and maintenance guidelines and adapting at each step to your own plans.
Optimise processes and performance through the use of technologies
Innovation in technology
Business Application such as CRM, BI Reporting, … often appear to be rather mature, with few possibilities of large gains in productivity. However it is now clear that they will have to evolve under the pressure of ever larger data flows, complex ETL procedures, complex analytical calculations, time-intensive queries, …. In fact large vendors have also recognized these trends for several years now, and they have developed new revolutionary technologies to increase performance. Performance is indeed required in all technology domains such as Data Bases with heavy real time analytical processing and calculation, or System Administration with virtualization, cloud-computing, etc…. Infinite Solutions is investing a lot in these domains to acquire the highest expertize. We are also developing business solutions based on the latest technologies. This is how, by the way, our industrialization methodology could become reality.
We are not afraid to declare ourselves a technology-oriented company, because we believe that technology is the main key to achieve the next round in cost reduction, performance and process optimisation. And we are not alone to press this view:
A majority of CEO's and CIO’s have declared performance and technology as high priority for 2013.
SAP has just recently unleashed several technologies that have the potential to transform the market in that sense and we are working hard to become key leaders in those fields.
Innovation in services
We have developed our own Enhanced Service Model featuring :
A well-defined strategy & roadmap,
Definition of optimisation phases,
Built-in Flexibility in order to be able adapt to the customer's evolutions,
Highly attractive Service Level & Prices,
With this model, we lay the emphasis on :
Service Delivery & Customer Satisfaction,
Reversibility of structural changes,
Quality of deliverables,
Besides our short- or mid-term objectives we see the company as a member of a larger community. We feel a responsibility for the general well-being and we believe that only through the implementation of some well-chosen technologies will the world be able to insure comfort and happiness while safeguarding the environment.
Caring for resources
We want to actively contribute to the conservation efforts in our own way, for example by implementing mobile solutions reducing the need for transportation. We also very actively contribute to the development of the 100% digital paperless processes. We have invested much internally in the development of an application for secure electronic data archival and exchange. It will help companies adopt electronic commerce and so will contribute to the fully digital economy.
Recognising our social responsibility.
We hire without discrimination with regards to sex and/or origin, and our selection is based on social and technical aptitudes only. We are ready to give chances to all conventional and unconventional profiles.
Our main values are "Ethics, Excellence and Exchange".
Our first company value is "ethics". It shapes the very foundation of our culture and motivates all management decisions. With our customers, partners and sub-contractors we strive to be fair during negociations, we abide by the law very strictly and we respect our contractual engagements whatever the costs. We believe that this has become one of the landmarks of our company, that it is being appreciated and that it will pay in the long run. We try to infuse these ethical values to our employees and an important criterium for selecting our partners is that they share the same value.
Our collaborators and their extensive knowledge constitute our main asset. We recognize that being a consultant is no ordinary job and so we search collaborators with some ingrained character traits such as a striving for excellence, a thirst for knowledge, a deep sense of commitment, an innovative spirit and a willingness to exceed expectations. We try to spread this spirit without any negative pressure. Instead, it is our responsibility to create an environment in which those qualities can naturally blossom. This is why, whatever the external economic conditions, we continue to invest massively in trainings. A sure sign of it is the fact that 70 % of our workforce is certified. Trainings are oriented towards the very latest technologies and trends that affect our client's capacity to adapt to change. As a result, our expertize has been recognized very soon by SAP, and we became its partner only two years after the foundation of the company. But excellence can only be achieved in a positive state of mind. This is why we try to provide provide a friendly and relaxed work environment, with numerous occasions for direct informal contact with the staff (family day, social events, activities,..).
It is deeply satisfying to work in an environment where information is freely exchanged between juniors and seniors, when experts in different domains combine their experience to solve a challenging problem. As a matter of policy we also actively encourage our consultants to share their knowledge with customers. Not only is the work much more fun this way, but it is also much more efficient.